Where ACCINTA Came From
Gardening, outdoor living and making the most of the backyard have always been part of the Australian way of life. But shopping for garden products online often meant vague listings, slow delivery, surprise fees, and nobody to talk to once the order was placed.
That gap is exactly why ACCINTA was started. We wanted to build a garden store that does it the right way — quality products, clear descriptions, honest pricing, and real human support before and after the sale.
The ACCINTA Team
We're a small, focused team with one goal: make it easier for Australian households to find and buy quality garden and outdoor products. We look after product selection, supplier relationships, and every customer support conversation ourselves.
We're not trying to be the biggest garden store out there. We're trying to be the one you come back to — and the one you recommend when a neighbour asks where you got your garden gear.
— The ACCINTA Team
What We Actually Do
ACCINTA is an Australian online retailer specialising in garden and outdoor living products. Everything we stock is chosen for the same kind of customer — someone who takes their garden, their home, and their time outdoors seriously.
Garden beds, planters, and outdoor living — everything for a backyard you'll love.
The products we carry aren't chosen at random. We look at what holds up in Australian conditions, what customers keep coming back for, and what we'd be confident using in our own gardens.
Independent Retailer: ACCINTA is an independent retailer. All products we sell are genuine and covered by their manufacturer's warranty. All brand names and trademarks shown on this website belong to their respective owners.
How We're Set Up
We're a focused team, not a giant warehouse with hundreds of staff — and that's a feature, not a limitation. When you reach out with a question or an issue, it's handled by someone who actually knows the products and genuinely cares about getting it right.
Free shipping Australia-wide, 90-day returns, and no restocking fees aren't promises we make to look good and then bury in fine print. They're simply how we operate.
Honestly
There are a lot of online stores selling garden products. Some of them are good. A lot of them don't use the products they sell or care much about who's buying them. We're not in that group.
We'd rather be the store you trust than the store with the most listings. If you've got a question before you order, or something's not right after it arrives — reach out. We'll actually help.
Every order matters. Every customer gets the same level of attention — whether it's a single pair of secateurs or a complete backyard makeover.
— The ACCINTA Team
Everything We Promise, In Writing
We believe in full transparency. Here is every policy that governs your purchase — no hidden terms, no fine print:
- Shipping Policy— Free shipping on all Australian orders, delivered to your door.
- Refund & Returns Policy— 90-day returns, no restocking fees, in addition to your rights under Australian Consumer Law.
- Cancellation Policy— Cancel any order before it ships, no questions asked.
- Warranty Information— Full manufacturer warranty coverage on every product.
- Terms of Service— Clear, plain-English terms for every purchase.
- Privacy Policy— Your data is never sold. Handled in line with the Australian Privacy Principles.
Questions & Contact Information
We're available Monday through Friday. If you have a question about a product, an order, or anything else — contact us directly. A real person will respond.
NSW 2770, Australia
Sat – Sun: Closed