Cancellation Policy

1Overview

At ACCINTA, we understand that plans change. This Cancellation Policy explains how you can cancel an order and when cancellations are possible.

2Cancelling Before Your Order Ships

You can cancel your order at any time before it ships, no questions asked, and receive a full refund. Orders are usually processed within 1–2 business days, so please contact us as soon as possible.

3How to Cancel

Email contact@accinta.com or call +61 490 064 706 during business hours with:

• Your order number
• The name and email address used for the order
• The item(s) you would like to cancel (if not cancelling the whole order)

We will confirm your cancellation by email.

4After Your Order Has Shipped

Once an order has been dispatched, it can no longer be cancelled. You can still return it within 90 days of delivery under our Refund & Returns Policy.

5Partial Cancellations

If your order contains several items and has not yet shipped, you can cancel individual items. The refund will be for the cancelled items only.

6Cancellations by ACCINTA

We may cancel an order if an item is out of stock, a pricing or listing error has occurred, we are unable to deliver to your address, or we cannot verify payment. If this happens, we will let you know and issue a full refund.

7Refund Timing

Refunds for cancelled orders are processed within 3–5 business days to your original payment method. Your bank may take a few additional business days to show the funds.

8Contact Us

If you have any questions about this page, please get in touch: